Grievance Management – Need of an Hour
Author : Dr. Aradhana Gokhale
Abstract :
In any educational institution, the effective and efficient environment depends on fair communication, mutual understanding, and timely resolution of employee concerns. Appropriate handling of grievances helps to maintain discipline, trust, and cooperation within an institution. An effective grievance management system increases staff satisfaction, improves institutional efficiency, and promotes harmonious relationships between management and staff. This article focuses on the concept of grievance, the causes of grievance and the concept of grievance management, process, kinds and handling procedures concerning educational institutions.
Keywords :
Grievance, grievance management, process, kinds, causes, handling procedures.
