Usage of Fintech Payment Services among Customers-with Reference to Karwar Region
Author : Divya MP and Dr. CK Hebbar
Abstract :
Technological development have impact on all field of sectors. Even in Banking sector the latest technology as and when introduced are adopted, to upgrade their services provided to customers. Government of India is emphasizing more on the need and importance of a cashless economy and rely on digitalization. Introducing Jan Dhan Yojana is one of the main reason is to Digitalisation. Fin Tech is one of the latest and important innovations in banking sector. Fintech provide various services such as payment services, lending loans, crowd funding, Cryptocurrency and blockchain. It has become popular though out world. Recent studies shows usage of Fin Tech services has tremendous increase in India. This study focus on Fin Tech payment services. India is one of the fastest adopting fintech services. Therefore there is a need of more research on fintech services in India. The study mainly focus on customers demographic profile in association to usage of fintech payment services and purpose of usage of fintech payment services, it also focus on whether customers facing difficulty in usage of Fin Tech services. The area of study has been selected Karwar region of Uttar Kannada District. In this region study is very limited. Therefore study on usage of Fintech services in Karwar region was needed. Data collected from 120 respondents.
Keywords :
Fintech, Cryptocurrency, blockchain, crowd funding
