Study on Perceived Organizational Support and Organizational Citizenship Behaviour among the Higher Educational Professionals in Coimbatore District
Author : R Vinuprabha and Dr. L Ranjit
Abstract :
In the context of rapid transformation in higher education driven by globalization and technological advancements, the role of educational professionals has become increasingly dynamic and demanding. This study examines the relationship between perceived organizational support (POS) and organizational citizenship behaviour (OCB) among higher education professionals in Coimbatore. Adopting a descriptive research design, data were collected from 150 respondents using a structured questionnaire comprising standardized scales for POS and OCB. Statistical tools such as mean, standard deviation, correlation, and regression analysis were employed to analyze the data. The findings reveal that the majority of respondents exhibit a moderate level of both perceived organizational support and organizational citizenship behaviour. A significant positive relationship was identified between POS and OCB (r = 0.610, p < 0.001), indicating that higher levels of organizational support lead to increased voluntary and extra-role behaviours among employees. Further, regression analysis confirmed that perceived organizational support significantly predicts organizational citizenship behaviour, explaining 37.2% of the variance. The study highlights the critical role of supportive organizational practices, leadership, and employee-focused policies in enhancing citizenship behaviour among academic professionals. Strengthening organizational support systems can foster a positive work environment, improve engagement, and encourage professionals to contribute beyond their formal responsibilities. The findings provide valuable insights for educational institutions aiming to enhance institutional effectiveness through employee support and engagement.
Keywords :
Perceived organizational support, organizational citizenship behaviour, higher education professionals, employee engagement, organizational behaviour, leadership support, academic institutions, extra-role behaviour.
