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Impact of Library Management Systems on Efficiency & User Satisfaction in Government College Libraries of Rajasthan

Author : Vikash and Sandeep Kumar Singh

Abstract :

Library Management Systems (LMS) have completely changed academic libraries by automating processes and providing enhanced user accessibility. This research study assessed the effectiveness of LMS on managing academic efficiencies while at the same time improving user satisfaction in twelve government college libraries in the state of Rajasthan. The research collected data from 360 students, 60 library staff and 12 librarians; survey and interview responses were considered. The research found that LMS takes 55% less time to catalogue, and 50% fewer errors in circulation. User satisfaction increased with user awareness by 40%. The research revealed there are some identifiable challenges associated with LMS use in

  1. Limited training,
  2. Outdated infrastructure and
  3. Limited awareness by the users.

The recommendation that emerged from this research was to improve training, update equipment and improve user education.

Keywords :

Library Management Systems, Operational Efficiency, User Satisfaction, Government College Libraries, Rajasthan.