Integrated Quality Management in Increasing Customer Trust (Multisite Study at Tebuireng Science Middle School Jombang and Miftahul Huda Nganjuk Science Middle School)
Author : Noor Hafidhoh, Achmad Tanzeh and Masngut
Abstract :
Education is effort for form man in a way whole, entire, complete, and integrated in all aspect his humanity. Quality education is foundation development source Power superior and capable human being in a way proactive answer ongoing challenges of the times changed. Implementation all element education available at the institution education can be implemented well, if managed with use concepts and principles management with right and good, this will impact on efficiency program implementation, increasing quality, and productivity education in the end make institution the quality.
Keywords :
Integrated quality management, customer trust
