Problems in Obtaining Library Materials and Services for Users of the NIPER’s Library
Author : Nivedita Rathore and Dr. Dharamveer
Abstract :
Libraries and information centers play a pivotal role in bridging the gap between the vast ocean of information and the individual seeking knowledge. To fulfill this role successfully, these institutions must embrace the evolving technological landscape, continuously update their expertise, and refine their strategies to meet the changing needs of users. This might involve adopting advanced information management systems, offering digital resources and services, and providing training to users on navigating the digital world. The ongoing need for libraries and information centers to adapt, evolve, and stay ahead of the rapid changes in the communication and cyber revolution. Meeting user expectations and providing meaningful information in a timely manner is not only a duty but a vital contribution to fostering an informed and empowered society. Obtaining library materials and services is crucial for the smooth functioning of any library, including the one at the National Institute of Pharmaceutical Education and Research (NIPER). There can be several challenges that users might face when trying to access library resources and services. This paper examines the problems faced by users of the National Institute of Pharmaceutical Education and Research (NIPER) library with regard to obtaining library materials and services. It considers the issues, ranging from slow acquisition times to inadequate access to necessary online resources, as well as difficulties that some applicants have had in accessing library materials or services from outside the campus. The paper provides an overview of strategies and best practices that can be used to improve user access and satisfaction with the library. Ultimately, it aims to facilitate improved user experiences for library users at NIPER and similar academic libraries.
Keywords :
Library materials, library services, niper's library, digital library, users, accessibility, availability
