Influence of Individual Factors on Employee Turnover in the Housekeeping Department of Star Category Hotels in Himachal Pradesh
Author : Rishi Sharma, Dr. Ashutosh Sharma and Dr. Gaurav Bathla
Abstract :
Organizations use a variety of strategies to promote employee performance, including periodic training programmes, ongoing inspiration, employee empowerment, promotion, and suitable rewards, among others. The implementation of these strategies is expensive, and even then, businesses run the risk of having high employee turnover rates. The hotel industry is highly concerned about ETO because it is a service-oriented industry. Himachal is the main tourist destination and have various star category hotels. Each fiscal year, hotel spends a sizable sum of money on re-hiring staff, which is an expensive operation. It's important to investigate the reasons behind the high staff turnover rate. Results of the study indicates that IFs such as age, personality, exposure to the worker, employee incapacity, and degree of education have an impact on ETO in the HK department.
Keywords :
Turnover, reputation, personality, employee incapacity
