Assumptions, Fallacies and Misunderstandings-An Organisational Perspective
Author : Dr. Jacqueline Amaral
Abstract :
The immense amount of work in today’s organizations and the necessity to work in teams for the fulfilment of organizational goals often leads to frequent misunderstandings among employees. In this process, our idiosyncrasies, assumptions and fallacies, and our personality traits make the workplace environment even more messy and awkward. This leads to a crisis and increased miscommunication. Diverse views and perspectives on how work should be done or shared are good. However, ego and egoistic tendencies can cause unnecessary misunderstandings. This causes bad blood among employees in organizations. If misunderstandings exist for too long, then, the stability of the organizations would be at stake. This negatively affects the employees and destroys the atmosphere prevailing in the organization. In this article, an attempt is made to understand the nature of conflicts generally prevailing in organizations from a very practical perspective. Differences of opinions, of course, exist among peers or between superiors and subordinates. However, humility and determination to resolve issues amiably should always be considered. Sincere intentions marked by humility and empathy in resolving issues and a desire to put aside individual interests for the sake of the organization should be of paramount concern for all employees.
Keywords :
Communication, assumptions, empathy, collaboration, understanding, conflict, listening skills
